Code: sudo scanimage -d genesys:libusb:002:003 -format pnf scan.pnfHello everyone, Ok I have an HP Scanjet 2300c USB scanner connected to my Ubuntu 8.04 box. My problem is even though it is detected, I cannot select it under the xsane or xscanimage. I also have a Hauppauge BT878 multi-input video card that is detected using the V4L driver. The video capture card is detected and works under xsane and I an use it to aquire images for both the Gimp and Openoffice. The scanner on the other hand is not detected at all by xsane When I run lsusb I see the scanner in the USB device list. I also ran sane-find-scanner and it detects the scanner but does not show the capture card.
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Here is the output.Updated. Ok I found that running scanimage -L as root shows my scanner and the backend. Now why it isnt working might be a problem of permissions? Thanks for the reply. Hmmm I guess Debian doesent put the scanner right in the /dev directory.
Scanimage -L only shows the BT878 card, no scanner. I think it might have something to do with the backend for the 2300c which is genesys, your 2200 uses the plustek backend. Can you do me a favor and give me the output for sane-find-scanner? I want to see if it lists the backend before the USB address. Mine just shows the USB address: libusb:002:003. Your scanimage -L shows the backend as a prefix to the address. Maybe this is my problem, my backend isnt configured (that doesn't sound right lol.) Now my problem is the genesys doc links are broken on the sane site.
Arrgh this is a pain. Last edited by ThaddeusW; October 25th, 2008 at 12:29 AM. I had a similar problem with scangearamp instead of scanimage, but I think it's the same concept. When scangearmp works successfully under root and not as user, it normally means that you have a permissions problem. The default permission rules for udev currently set scanners to belong to the root group and not to the scanner group.
The most elegant method to solve this is to write a custom permissions rule and place it into /etc/udev/rules.d. This is achieved as follows: Udev processes the rules files in /etc/udev/rules.d in lexical order, so your local settings should be stored in a file lexically ahead of the default 50-udev.rules so that they are processed first. The name of your new file must end in.rules, otherwise udev will ignore it. Create a new entry. Thanks for the tips but still no dice. I added my user name to the scanner group and created the custom permissions rule 10-udev.rules in /etc/udev/rules.d.
I even restarted the machine between the updates to be sure. I thought for sure it would work but it didn't. As for hotplug, not sure if it is installed or not and it doesn't appear to be an actual package name. I am not running a normal Ubuntu install, bare bones install and built up from there using Fluxbox as my wm.
Even if I try to run xsane or kooka as root they crash when trying to scan color or have trouble operating the scanner properly. When scanning from the command line by default its greyscale and works fine. But if use the Color argument it scans and the scanner head tries to scan past the physical size of the bed and keeps crashing the head. I have to kill scamimage and unplug the scanner to reset it. Kooka doesn't control the scanner properly and Xsane warns against running as root and crashed when doing color. Very frustrating that such a simple process has become so complex.
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Why should a scanner by default belong only to root? Its just an input device not storage or something critical. I would hate to have to hook this think back to a windows box just to scan. The HP software alone make me homicidal when it comes to installing 300+MB of junk just to scan. But I will remain determined to fix this. Some googling around revealed that your model scanner should have complete support in Linux (as do most HP devices).
Here is a link to the sane page on your scanner with links to the online manual. Hopefully you can find something there about libraries you need to install.
Since you did a bare bones OS, it's possible you're missing something. The instructions I gave above were what I used to get a 'semi-supported' Canon scanner working for my son. I needed to get drivers from canon Australia, for example as well as using the Australian canoscan linux software as xsane would not work.
I also own an Epson 3200 scanner that was totally plug and play for every feature in the scanner. Turn it on and xsane fires up and away you go.
I believe your HP scanner should also 'just work' if you have all the libraries installed. One final thought.
Have you tried booting off an Ubuntu live CD and trying the scanner from that environment? I suspect it will work normally.
Last edited by mgmiller; October 27th, 2008 at 09:28 PM. Mgmiller, Thanks for the reply. You got me thinking and I realized I had no auto mounter installed for mounting external disks. I normally mount them as root and use sudo to copy to them. The same darn problem with the scanner, I need to be root!
I did a quick Google for 'ubuntu automounter' and found another post on this forum related to auto mounting USB disks and thier permissions. It mentioned two packages one was pmount, the other was gnome-volume-manager. I said the heck with it and installed them both. Rebooted and wouldn't you know it the darn scanner is now usable by non root users! BUT color still wont work. The scanner kind of spazes out, scans about 1/4 the bed length, stops spazes some more then returns. I do get a partial color image but with abnormal colors.
Either something is wrong with the scanner or the sane backend is having trouble properly controlling the scanner. Greyscale works like a champ but still isn't what I need. Looks like I have to hook it back to the crusty P3 1ghz windowz box to test it.
Using a USB legacy scanner for Mac OS X can be accomplished with based on the for.NIXes. I have the TWAIN program working with my scanjet 5470c and have disabled all others in the SANe preferences (not east to find for a non mac-user). It will scan fine with 75dpi, but if I try to scan at a higher resolution, it just zooms in on a smaller section of the scan surface.
Thus, if I try to scan at 150, it will only allow me to see a maximum of 1/4 of my page. If I scan at 300, only 1/8.
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I can still crop areas as usual on the higher dpi, but it is cropped from the 1/4 screen. Any help would be greatly appreciated. I have a MacBook Pro running Snow Leopard and have an HP 5470c that I’ve been trying to get to work consistently.
The HP Scan utility works VERY sporatically. I stumbled on your post and solution, and have been attempting to get it up and running.
When I tried to install the SANE-BACKENDS-10.6.SDK, I get an error message which states: “sane-backends-10.6.sdk can’t be installed on this computer. Please install the Mac OS X 10.6 SDK package before installing the sane-backends 10.6 SDK package” When I try to search for a basic ‘Mac OS X 10.6 SDK package’, I have no luck finding one. Can you suggest a solution? Will this solution work without the SANE-BACKENDS installed? My HP Scanjet 5370c I carried over from my old PC days, and I’ve had it successfully linked to my 2003 eMac through the OS 9 driver download HP provides. (My particular model of eMac being one that supports OS 9). Since the new Intel-chipped Macs arrived though, along with OS X 10.5 and above, I’ve had ZERO luck in finding anything that will connect the Scanjet to the newer OS versions Apple has released.
My solution ultimately was to take the Snow Leopard-equipped MacBook Pro I had, and through Bootcamp, create a partition on the HD for Windows XP. Now I can connect to pretty much anything for a peripheral device made in the last 10 years with no problem. Only drawbacks? I have to take 20 seconds to reboot into OS X after scanning, and retrieve the images from the XP partition – that, and using Windows but other than those two issues, Simple.
Guys like you really make the world a better place, TJ. I’ll try to figure out my way through the installation process (i’m no expert on the subject and I have S.Leopard), but in the mean time I’d like to say I’m glad you all exist. You relieve all of us (the rest of the globe population, or at least the ones that are able to find your developments and use them) of the feeling that these greedy companies own us entirely and will suck us dry to our last drop of blood. But it isn’t just thatThese scanners were all bought 10 ys ago or less, and a lot of them are in general good shape. You are blessed for preventing us from trashing them away just because of some (intentional) gap in copyrighted software. That is a serious green enterprise!!! I have Windows 2000 runing virtual on my PowerMac G5 and it’s perfect.
I run the HP scanjet 5470c there also, because there was no drivers for Mac. But then I so this page and whant to try it on the Mac native instead. I have as a told you, HP Scanjet 5470c and Mac OS X 10.5.8 Leopard on a PowerMac G5 Quad Core 2.5GHz. I’ve done all the installation as told and in right order and then I did the settings in the preference also. Then I restart my Mac.
The scanner show’s up in the USB device on my Mac. Good I think, but then I see that the scanner was dead. Couldn’t make it work anymore, even i Windows 2000. Sad there is. Any answers?? Shall the TWAIN SANE drivers damage my scanner? Sadly, my HP 2200C didn’t work with this tutorial — but I also tried a Mustek 1200 UB and it worked, although sometimes my Photoshop crashed while trying to handle the scanner.
Neither the Mustek 1200 UB nor HP 2200C appeared under Image Capture, though. I can see the HP 2200C listed under the USB group on System Information, but it was no use anyway. It wasn’t available under Photoshop or Image Capture. I’m running Maverick 10.9 on a Macbook Pro. As I really wanted to use the HP scanner, I’ve also installed Windows XP (since this was the Windows version used when this scanner was around) under Parallels on my Mac. Using drivers downloaded from HP website, I was able to make it work.
Both HP 2200C and Mustek 1200 UB worked on Windows XP under Parallels. Something important! Regarding the quality of the images, using Windows drivers it was clear that the images scanned with SANE on Mac OS had a worst result than scanned using the original Windows drivers for the Mustek 1200 UB on Parallels.
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So, for those who — as me — couldn’t make your scanner work properly with SANE, it’s worth trying Parallels. I only use it for this, but until now it is worthy. An alternative would be just buying a new flatbed scanner compatible with Mac OS!